These Terms and Conditions govern your use of the Divergent Works website and the mentoring services provided. By engaging in services or using this website, you agree to these terms.

Divergent Works provides ADHD mentoring and coaching services. Services are educational and supportive in nature.

Divergent Works:

• Is not a medical practice

• Does not provide psychological therapy

• Does not diagnose conditions

• Does not prescribe medication

Mentoring is not a substitute for medical, psychiatric, or psychological treatment.

If you are experiencing a mental health crisis, you should contact a qualified health professional or emergency services.

Clients remain responsible for their own decisions, actions, and wellbeing. Mentoring provides guidance, structure, and support, but outcomes cannot be guaranteed.

Sessions must be booked in advance.

Payment terms:
Individual sessions – per session /  Package pricing – per session

Accepted payment methods:
Visa, Mastercard, and American Express credit/debit cards

All fees are listed in Australian dollars unless otherwise stated.

• Reschedules with 48 hours’ notice: no fee (subject to availability).
  
  

• Changes within 48 hours: may incur a fee.
  
  

• Cancellations within 24 hours of the session start time: will incur a 50% of the session fee.
  
  

• Missed sessions (no-show) without notice: will incur a 50% of the session fee.

How the notice period works: the notice window is counted from the session start time (e.g., a 3:00pm Tuesday session would need to be changed by 3:00pm Sunday to meet 48 hours).

Where late changes or missed sessions become frequent, I may not be able to continue holding a regular timeslot and may ask you to rebook session-by-session (and, if needed, help you find a better-fit provider). Appointment reminders (if used) are a courtesy—keeping track of your session time is ultimately your responsibility.

Fees are non-refundable except where required by Australian Consumer Law.

Information shared during mentoring sessions will be treated confidentially, subject to:

• Legal obligations

• Risk of serious harm

Divergent Works may keep minimal records necessary to manage services.