Last updated: 10/11/2025

Terms and Conditions

  • These Terms and Conditions govern your use of the Divergent Works website and the mentoring services provided. By engaging in services or using this website, you agree to these terms.

  • Divergent Works provides ADHD mentoring and coaching services. Services are educational and supportive in nature.

    Divergent Works:

    • Is not a medical practice

    • Does not provide psychological therapy

    • Does not diagnose conditions

    • Does not prescribe medication

    Mentoring is not a substitute for medical, psychiatric, or psychological treatment.

    If you are experiencing a mental health crisis, you should contact a qualified health professional or emergency services.

  • Clients remain responsible for their own decisions, actions, and wellbeing. Mentoring provides guidance, structure, and support, but outcomes cannot be guaranteed.

  • Sessions must be booked in advance.

    Payment terms:
    Individual sessions – per session /  Package pricing – per session

    Accepted payment methods:
    Visa, Mastercard, and American Express credit/debit cards

    All fees are listed in Australian dollars unless otherwise stated.

    • Reschedules with 48 hours’ notice: no fee (subject to availability).

    • Changes within 48 hours: may incur a fee.

    • Cancellations within 24 hours of the session start time: will incur a 50% of the session fee.

    • Missed sessions (no-show) without notice: will incur a 50% of the session fee.

    How the notice period works: the notice window is counted from the session start time (e.g., a 3:00pm Tuesday session would need to be changed by 3:00pm Sunday to meet 48 hours).

    Where late changes or missed sessions become frequent, I may not be able to continue holding a regular timeslot and may ask you to rebook session-by-session (and, if needed, help you find a better-fit provider). Appointment reminders (if used) are a courtesy—keeping track of your session time is ultimately your responsibility.

  • Fees are non-refundable except where required by Australian Consumer Law.

  • Information shared during mentoring sessions will be treated confidentially, subject to:

    • Legal obligations

    • Risk of serious harm

    Divergent Works may keep minimal records necessary to manage services.